Updated 2026-08-21
Refund policy
This policy is administered by the configured legal owner through Gus Digital Solutions, doing business as They Took Our Job.
Delivered advertisements
A correctly matched, finalized USDC payment is delivered when its ranking credit enters the append-only ledger and the board can rank it. Later movement by other paid listings is not a delivery failure. Correctly delivered credits are otherwise final, subject to non-waivable law.
Eligible review
Duplicate transfers, a finalized exact payment that received no credit, an operator-approved service failure, or another refund required by law may be refunded in full. Partial refunds are not supported in v1. Partial, excess, late, wrong-token, wrong-recipient, or reference-less transfers grant no automatic credit and are reviewed individually.
Manual on-chain refund
On-chain transfers cannot be reversed. After approval, the operator sends a separate Circle USDC transfer back to the verified address that funded the original payment. The site verifies and records the finalized outbound signature; it never stores a signing key. Network availability controls timing.
Effect on rank
Every refund binds one immutable inbound transfer and preserves the original observation for auditability. Reversing a delivered ranking credit appends an equal negative ledger record, reranks immediately, and unpublishes at zero cumulative net paid. Returning an uncredited duplicate, late, partial, excess, or otherwise undelivered transfer appends the refund evidence without subtracting the listing's valid ranking credit.
Request help
Email support@theytookourjob.com from the owner address with the listing ID, payment signature, and date. Never send a seed phrase, private key, password, government identifier, or magic link.